Treasurer's Office - Glenda L. Miller, McHenry County Treasurer

Frequently Asked Questions

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  1. What are the hours for the Treasurer's office?
  2. How and where can I pay my tax bill?
  3. Can I use my credit card for payment?
  4. How do I get a receipt for my payment?
  5. Can I make a partial payment on my bill?
  6. Do you honor postmark?
  7. What should I do if I never received or I lost my tax bill?
  8. The mailing address on my tax bill is incorrect, how do I change it?
  9. I bought my house in the middle of the year. Why do I have to pay taxes on a whole year?
  10. How does my mortgage company know what my property taxes are?
  11. Should I just have my tax bill sent to my mortgage company?
  12. My mortgage company and I both paid the taxes due on the same installment. Will you send the double payment back to me?
  13. I refinanced my mortgage recently. If there is a mix-up and my taxes aren't paid on time, how will I know?
  14. My mortgage company holds money in escrow to pay my property taxes. If they pay them late, who is responsible to pay penalties and late fees?
  15. What if I have to pay my taxes late?
  16. What if I am unable to pay my taxes?
  17. If my taxes are sold at tax sale will I lose my property?
  18. I have questions about the value of my property, who do I contact?
  19. I have questions about the exemptions available to me?
  20. I have questions about the tax rates for my area, who do I contact?

  1. What are the hours for the Treasurer's office?

    The Treasurer's office is open Monday - Friday; 7:15am - 5:15pm
    Passport hours are Monday - Friday; 7:15am - 4:30pm

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  3. How and where can I pay my tax bill?

    Mail your tax bill payment to:

    McHenry County Collector
    2200 N. Seminary Ave.
    Woodstock, IL 60098
    or use the envelope provided

    Pay in person at:

    McHenry County Treasurer Office
    2100 N. Seminary Ave.
    Woodstock, IL 60098
    (located at the southeast corner of Rt. 47 and Russell Ct.)
    with drive-thru service and 24-hr. drop box service available

    Pay online:

    Using a credit card or direct withdrawal on our website.  (fees apply)

    Pay by phone:

    Using a credit card or direct withdrawal with the automated service at 1-877-690-3729 (fees apply). Use Jurisdiction Code 2301.

    Most McHenry County banks accept payment. Check with your local bank to verify that they accept real estate tax payments. Note: credit card payments are NOT accepted at the banks.

  4. Can I use my credit card for payment?

    You may pay by phone, internet or in the Treasurer’s office with Visa, Master Card, Discover and American Express. Instructions are enclosed with your tax bill. There is approximately a 2.35% fee that is charged by the credit card company. The county receives no part of this fee.

  5. How do I get a receipt for my payment?

    You can obtain an email receipt by registering your email address prior to making a payment. Or bring your entire bill to the Treasurer’s Office or your financial institution to have the back of the bill stamped paid.

  6. Can I make a partial payment on my bill?

    Illinois law will not allow us to accept partial payments. If we receive a partial payment we will return it to you.

  7. Do you honor postmark?

    Yes, as long as the postmark is made by the post office, and not by a metered postal machine.  The payment must be dated by midnight of the due date in order to avoid penalty costs.

  8. What should I do if I never received or I lost my tax bill?

    If you did not receive a tax bill during the month of May, or if you lost your bill, you may call our office at 815-334-4260, or obtain a copy of your bill HERE.

    Remember: Failure to receive your tax bill does not void the tax or prevent the addition of penalties and costs.

  9. The mailing address on my tax bill is incorrect, how do I change it?

    The County Assessments Office does all address corrections and can be reached at 815-334-4290. Changing the address requires a signature. Request for Change of Address Form

  10. I bought my house in the middle of the year. Why do I have to pay taxes on a whole year?

    Property is taxed not the individual. Taxes are based on the calendar year and the prior year’s assessment. Prorating of the tax bill between the buyer and the seller, based on the length of ownership, is generally done at the time the property changes hands and is written into the contract. The new owner should read their closing papers for the prorated tax credit.

  11. How does my mortgage company know what my property taxes are?

    The mortgage company sends an email requesting the amount of your real estate tax bill. The mortgage company will then forward payment to the Treasurer’s office.

  12. Should I just have my tax bill sent to my mortgage company?

    We always mail the bill to the property owner. You may forward the bill to your bank if you wish. If in doubt whether you need to forward your bill for payment, contact your mortgage company.

  13. My mortgage company and I both paid the taxes due on the same installment. Will you send the double payment back to me?

    The first payment is applied and any additional payment(s) are refunded to the maker of the duplicate payment.

  14. I refinanced my mortgage recently. If there is a mix-up and my taxes aren't paid on time, how will I know?

    Check online for the current status of your taxes or call our office. Thirty days before any delinquent taxes are sent to the tax sale, certified letters are sent to property owners informing them of the dates and penalties involved regarding any current unpaid taxes.

  15. My mortgage company holds money in escrow to pay my property taxes. If they pay them late, who is responsible to pay penalties and late fees?

    When lenders hold money in escrow for property tax payments, it is their obligation to pay the taxes on time, and for the appropriate amount. In cases where a mistake is made, the lender is responsible for all penalties and fees. These fees are to come out of their corporate account, not the escrow account and must be included when the tax payment is made.

  16. What if I have to pay my taxes late?

    State law requires that after the due date a late penalty is added at the rate of 1.5% per month or part of a month and increases every 30 days until the date of tax sale.

  17. What if I am unable to pay my taxes?

    Since all property taxes in the county must be paid each year, delinquent taxes are offered at a tax sale in the fall. At this time, tax buyers bid for the opportunity to pay delinquent taxes, and acquire a lien on the property. This lien must be paid back to the tax buyer through the County Clerk’s office at whatever rate of interest the successful bidder established upon winning the bid. You can contact the County Clerk at 815-334-4242.

  18. If my taxes are sold at tax sale will I lose my property?

    It could eventually lead to the loss of your property, but only if the tax lien remains unpaid over two years.

  19. I have questions about the value of my property, who do I contact?

    Your local township assessor can help explain the assessed value of your property. The following link will provide you with township assessor contact information.

  20. I have questions about the exemptions available to me?

    The County Assessments Office is responsible for a variety of exemptions, legal descriptions, mapping, and address clarifications, as well as the filing of assessment complaints. Information is available online or by phone at 815-334-4290.

  21. I have questions about the tax rates for my area, who do I contact?

    Tax rates are determined by your taxing bodies, for example: schools, libraries, fire departments. Contact them directly with questions.

 

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